Refund Policy

1. General Policy

GLOBAL SOLUTIONS TECH LIMITED strives to provide reliable and professional digital boosting services. Due to the nature of digital services, refunds are limited and will only be issued under the specific conditions detailed below.

2. Eligibility for Refunds

A refund may be considered in the following situations:

• Payment was completed successfully, but the purchased points or services were not delivered to the intended account
• A duplicate transaction occurred unintentionally
• A transaction is confirmed to be unauthorized or fraudulent

3. Non-Eligible Refunds

Refunds will not be provided for the following situations:

• Orders that have been started, partially fulfilled, or fully completed
• Requests made due to a change of mind after an order has been placed
• Dissatisfaction once the service process has begun

4. Submitting a Refund Request

If you believe you qualify for a refund, please follow these steps:

• Contact our support team at support@gamegeniushq.com
• Submit your request within seven (7) days of the original purchase date and provide your Order ID along with a clear explanation of the issue Incomplete or late requests may not be eligible for review

5. Refund Processing

If your request is approved:

• The refund will be processed within 7–10 business days
• The amount will be returned using the same payment method used for the original transaction. Processing times may vary depending on your financial institution